Once you submit your withdrawal request, it will be handled in our queue. We're always working on optimizing this procedure for faster service!

Our payments team will review and manage the request within the same day.

After being approved, the transaction is in the hands of the chosen payment provider, so there can still be additional waiting time.

Overall, the majority of withdrawal requests are finalized in 1 business days or less.

Besides, we'll stay in touch! You'll receive an email notification when we have addressed your request. If successful, the funds will be on their way. If the transaction fails for whatever reason, funds will be back in your player wallet.

If it's been more than 1 business day, and you still don't see your funds, let us know. Otherwise, be assured that we are working on your transaction! 🙌